Data Privacy and How We Use Your Info
At Hire Local, protecting your personal information is a top priority. We only collect the information needed to run the platform, match users with jobs or services, and ensure trust and safety for all users
What Information Do We Collect?
When you use the platform, we may collect:
- Your name and email
- Location and job category preferences
- Payment details (for customers only — securely processed through Stripe)
- NZ bank account info (for expert payouts only — stored securely)
- Profile information (photo, bio, skills)
- Messages and job history
- Device/browser info (for analytics and security)
How We Use Your Data
We use your information to:
- Set up and manage your account
- Match customers with relevant experts
- Process payments and payouts
- Communicate job updates and messages
- Respond to support requests
- Keep the platform secure and prevent fraud
Do We Share Your Data?
No. Hire Local does not sell your data to any third parties.
We only share limited data when necessary for:
- Payment processing (with Stripe or bank services)
- Legal or safety obligations (e.g. fraud investigations)
- Platform analytics (anonymised)
Your Privacy Controls
You can:
- Update or correct your profile at any time
- Request a copy of your data (by contacting support)
- Request account deactivation or full deletion
- Control email and notification settings in your dashboard
Legal Compliance
Hire Local complies with New Zealand privacy laws, including:
- Privacy Act 2020
- Data protection best practices
- Secure storage and encryption of sensitive information
