Loading...

How to Cancel a Job

How to Cancel a Job

Sometimes things don’t go to plan. Whether it’s a change in your needs, scheduling issues, or problems with an expert, Hire Local gives customers the ability to cancel a job at different stages — with clear rules to protect both sides.

When You Can Cancel a Job

You can cancel a job in two situations:

1. Before Hiring (Job is Open)

You can cancel the job at any time if you haven’t hired anyone yet.

2. After Hiring (Job is In Progress)

You can still cancel, but this should only be done if:

    • The expert is unresponsive
    • The expert hasn’t started or is not delivering
    • You no longer need the service (with fair notice)

Note: If you cancel after hiring, no automatic refund is given unless you’ve made a manual arrangement or the expert agrees. Disputes may require support review.

How to Cancel a Job

If the Job is Open:

  1. Go to My Jobs
  2. Click the job title
  3. Click “Cancel Job”
  4. Confirm cancellation

If the Job is In Progress:

  1. Go to My Jobs
  2. Open the job thread
  3. Scroll to the bottom or side menu
  4. Click “Cancel Job”
  5. Provide a reason if prompted

After Canceling

  • The expert will be notified
  • The job will move to a Cancelled state in your dashboard
  • You and the expert will no longer be able to submit updates on that job
  • If payment has already been made and work wasn’t delivered, you may contact support for assistance

Reposting the Job

If you still need the work done by someone else, you can:

    • Duplicate your job post
    • Edit and repost it with changes
    • Invite new experts to apply