Privacy Policy
Hire Local (“we”, “us”, or “our”) is committed to protecting your privacy in accordance with the Privacy Act 2020 (New Zealand). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website at https://hirelocal.co.nz (“Platform”).
1. Information We Collect
We may collect the following types of personal information:
a. Personal Information
- Full name
- Email address
- Phone number
- Billing and payment details
- Bank account information (for payments/withdrawals)
- IP address
- Profile data (e.g. skills, bio, job history)
b. Usage and Communication Data
- Log data (e.g. browser type, device, timestamps)
- Cookies and website analytics
- Chat messages sent via our messaging system (WP Guppy)
2. How We Use Your Information
We may use your information to:
- Register and manage your account
- Facilitate expert-customer communication and job transactions
- Process payments and release funds
- Send notifications and platform updates
- Provide customer support
- Improve platform features and user experience
- Comply with our legal obligations
3. Sharing Your Information
We do not sell your personal information.
We may share your information with the following third-party service providers, only as necessary to deliver our services:
| Provider | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Name, email, payment and bank details |
| Google Analytics | Usage tracking and analytics | IP address, device and usage data |
| Mailchimp | Email communication | Name, email address |
| WP Guppy | Messaging between users | Message content, usernames, timestamps |
We may also disclose your information if required by law or to enforce our Terms of Service.
4. Storage and Security
Your data is securely stored on servers hosted by MyHost, located in Penrose, Auckland, New Zealand.
We take reasonable steps to protect your information by:
- Limiting access to authorized personnel only
- Encrypting sensitive data where appropriate
- Regularly reviewing our systems for vulnerabilities
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw your consent (where applicable)
File a complaint with the Office of the Privacy Commissioner (https://www.privacy.org.nz)
You can exercise your rights by contacting us at support@hirelocal.co.nz.
6. Cookies
We use cookies and similar technologies to improve your experience on our Platform. Cookies allow us to:
- Remember your preferences
- Track usage and traffic patterns
- Improve performance and marketing
For more information, please see our Cookie Policy.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available at https://hirelocal.co.nz/privacy-policy. Continued use of the Platform after any changes indicates your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Hire Local
Email: support@hirelocal.co.nz
Website: https://hirelocal.co.nz
Last updated: 06/03/2025
